Dedicated to my mom, so that she doesn’t have to yell at any more sales clerks.
A lot of stores, with corresponding websites, have the option of buying something on-line and then picking up the product in the store. This service is usually free so the customer saves on the shipping charge while being able to take advantage of the greater selection available on the website. Customers may also use in-store pick-up for an item that was backordered. Whatever the reason, in-store pick-up can be a very convenient service, and I am all for convenience. My only issue with this scenario is when you order multiple items. In some cases the store will alert you that your item is ready to be picked up before your entire order is complete. This could result in multiple trips to the store to pick up each item as it becomes available, which could be very troublesome. This seems to me like a very simple issue that should not require the assistance of the Queen of the World but alas, sometimes companies are just pigheaded.
Customers must have the option to choose whether they wish to be notified whenever part of the order is ready to be picked-up or whether they want to wait until the order is complete. Companies must alert their customers as to the availability of their order accordingly.
I’m pretty sure that there’s a home improvement store out there that’s about to receive a very angry letter from the Queen Mother. Just a heads-up.
As always I remain your all-powerful and benevolent Queen of the World,
Marisa
If mom is the Queen Mother... what does that make me? I guess I'm just Unckie Beardy Face.
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